Book Review Warriors Workers Whiners And Weasels

(90 votes, average: 3.72 out of 5)

We all know a Weasel. You know, that person that threatens to take down your organization by using every sleazy tactic in the book to advance their careers regardless of how it effects others. Warriors, Workers, Whiners, and Weasels: The 4 Personality Types in Business and How to Manage Them to Your Advantage by entrepreneur […]

Ajello Candles

(30 votes, average: 3.47 out of 5)

The motto of the Ajello Candle Company is “It’s better to light a candle than to curse the darkness”. This candle making company has been in business since 1775. The business has been family owned for seven generations. The candles from Ajello’s are well known for their beauty and quality. While they make more candles […]

Operating A Successful Candle Making Business

(10 votes, average: 3.40 out of 5)

Making candles can be great fun. Some people choose to take their love of this art and make money doing what they enjoy spending their time on. There are many areas of the candle making business you need to consider before embarking on such an adventure. Knowing how to make quality candles isn’t enough. You […]

Book Review Business Plan Secrets Revealed

(17 votes, average: 3.47 out of 5)

The key to successfully starting any business is a good business plan. In his ebook, “Business Plan Secrets Revealed,” Mike Elia walks you through the business plan process step-by-step: from gathering the evidence you’ll use to build your plan to delivering your plan to qualified investors. His book provides the basic information you need to […]

Book Review Loyalty Myths Hyped Strategies That Will Put You Out Of Business And Proven Tactics That Really Work

(7 votes, average: 2.43 out of 5)

Did you ever wonder if some of those age old sayings about marketing are true? For instance, we’ve all heard “It costs five times more to acquire a new customer than to retain a current customer.” But does anyone have any proof of that? That is exactly what a group of authors set out to […]

Book Review Net Entrepreneurs Only

(7 votes, average: 3.71 out of 5)

Everyone loves to read other peoples success stories. It provides us with evidence that amazing things do happen to normal people. By learning what they did to succeed we come one step closer to success ourselves. Such is the case with the ten stories told in Net Entrepreneurs Only – 10 Entrepreneurs Tell the Stories […]

The 7 Rules Of Growth For Small Businesses

(30 votes, average: 3.77 out of 5)

For years, I have tried to answer this one question: What do small businesses that achieve sustained growth do differently from those that do not grow? As a senior consultant for Inc. magazine, I speak to thousands of business owners each year. I’ve learned that there are no silver bullets or 17-point checklists that will […]

Book Review Guerrilla Marketing For Free

(17 votes, average: 3.24 out of 5)

Sure, advertising is easy if you’re Pepsi or Apple, but what if you don’t have millions of dollars to throw at TV and print ads? Any business owner out there looking to cut their marketing budget should look no further than Guerrilla Marketing for FREE – Dozens of No-Cost Tactics to Promote Your Business and […]

Book Review Start Your Own Business

(11 votes, average: 3.73 out of 5)

If you want to start a business, but don’t know where to start, then the place to start is with “Start Your Own Business: The Only Start-Up Book You’ll Ever Need” by Rieva Lesonsky. The book is put out by Entrepreneur Press and is essentially a compilation of Entrepreneur Magazine’s large knowledge database regarding starting […]

Additional Phone Lines Allows For Greater Customer Service Success

(6 votes, average: 4.50 out of 5)

With the complexity of one’s business comes the stress of an effective phone system. With multiple customer service representatives at my business, I found it hard to find a phone system that could handle the workload of the many users at one time. After researching other options, I found a website that allowed me to […]

Tips To Improve Your Customer Loyalty

(12 votes, average: 4.33 out of 5)

Statistics show that, on average, U.S. companies lose half of their customers every five years. It’s true that acquiring new customers will help your business grow. However, your current customers are the lifeblood of your business and keeping them happy should be your highest priority. Here are a few ways to make sure your customers […]

Customer Service Tips That Generate Referrals

(3 votes, average: 2.00 out of 5)

How do you define good customer service? Does that simply mean the satisfactory marketing and sale of a product or service to a customer or does it mean something else? Is providing good customer service, good enough? In these days of below average customer service, you may think providing good service will set you apart […]

When Customers Complain

(6 votes, average: 3.50 out of 5)

You probably won’t have been in business too long before you get your first complaint. It just can’t help but happen: low-end customers pay nothing and expect the Earth, while high-end ones pay a lot but expect an inhuman effort in return. You just can’t please all of the people all of the time, even […]

Crm Keeping Customers Loyal

(5 votes, average: 3.40 out of 5)

Customers are now in charge. Thanks to the growth of the Web, it is easier than ever to comparison shop and switch from one business to another with the click of a mouse. However, research has found that in the online market, customers yearn for trustworthiness more than ever. Customer relationships are a company’s most […]

Customer Service The Real Estate Revolution

(2 votes, average: 3.00 out of 5)

Traditionally, real estate has been viewed as a sales industry. But perceptions are changing. Agents around the country are coming to believe that the key to real estate success is service – not sales. Competition and technology now give customers almost unlimited choices, so agents are having to work harder and spend more to win […]

Customer Relationship Management For A Higher Level Of Customer Service

(2 votes, average: 2.50 out of 5)

For businesses large and small, their profitability and success depends upon customer retention, customer relationship enhancements and customer acquisition. This is often known as Customer Relationship Management or CRM. CRM is the managing of all business and interactions with customers. The main purpose of Customer Relationship Management is to allow businesses to better manage their […]

If I M Not Satisfied What Do I Want

(5 votes, average: 3.60 out of 5)

Customer service is all about the customer. As business owners or employees, we have all at one time or another had to deal with an upset customer. What happens when the upset customer is us? Being in business does not guarantee success. The last thing a business owner wants is to lose our business, so […]

Customer Service In The Bottled Water Industry Pure Water And The Customer Promise

(1 votes, average: 5.00 out of 5)

Almost every company discusses, at length, the need for customer service and the significance of supplying true excellence to its customers. However, very few actually follow through with what it takes to attain this excellence. This is particularly true in the bottled water business since not all providers share the opinion that customer service is […]