(90 votes, average: 3.72 out of 5)
Loading...We all know a Weasel. You know, that person that threatens to take down your organization by using every sleazy tactic in the book to advance their careers regardless of how it effects others. Warriors, Workers, Whiners, and Weasels: The 4 Personality Types in Business and How to Manage Them to Your Advantage by entrepreneur […]
(30 votes, average: 3.47 out of 5)Loading...The motto of the Ajello Candle Company is “It’s better to light a candle than to curse the darkness”. This candle making company has been in business since 1775. The business has been family owned for seven generations. The candles from Ajello’s are well known for their beauty and quality. While they make more candles […]
(10 votes, average: 3.40 out of 5)Loading...Making candles can be great fun. Some people choose to take their love of this art and make money doing what they enjoy spending their time on. There are many areas of the candle making business you need to consider before embarking on such an adventure. Knowing how to make quality candles isn’t enough. You […]
(17 votes, average: 3.47 out of 5)Loading...The key to successfully starting any business is a good business plan. In his ebook, “Business Plan Secrets Revealed,” Mike Elia walks you through the business plan process step-by-step: from gathering the evidence you’ll use to build your plan to delivering your plan to qualified investors. His book provides the basic information you need to […]
(7 votes, average: 2.43 out of 5)Loading...Did you ever wonder if some of those age old sayings about marketing are true? For instance, we’ve all heard “It costs five times more to acquire a new customer than to retain a current customer.” But does anyone have any proof of that? That is exactly what a group of authors set out to […]
(7 votes, average: 3.71 out of 5)Loading...Everyone loves to read other peoples success stories. It provides us with evidence that amazing things do happen to normal people. By learning what they did to succeed we come one step closer to success ourselves. Such is the case with the ten stories told in Net Entrepreneurs Only – 10 Entrepreneurs Tell the Stories […]
(30 votes, average: 3.77 out of 5)Loading...For years, I have tried to answer this one question: What do small businesses that achieve sustained growth do differently from those that do not grow? As a senior consultant for Inc. magazine, I speak to thousands of business owners each year. I’ve learned that there are no silver bullets or 17-point checklists that will […]
(17 votes, average: 3.24 out of 5)Loading...Sure, advertising is easy if you’re Pepsi or Apple, but what if you don’t have millions of dollars to throw at TV and print ads? Any business owner out there looking to cut their marketing budget should look no further than Guerrilla Marketing for FREE – Dozens of No-Cost Tactics to Promote Your Business and […]
(11 votes, average: 3.73 out of 5)Loading...If you want to start a business, but don’t know where to start, then the place to start is with “Start Your Own Business: The Only Start-Up Book You’ll Ever Need” by Rieva Lesonsky. The book is put out by Entrepreneur Press and is essentially a compilation of Entrepreneur Magazine’s large knowledge database regarding starting […]
(6 votes, average: 3.83 out of 5)Loading...Most work at home moms start home based businesses because they want to be home with their little ones. And I was no different: I left a great corporate job to be around my two children. But then, you put a lot of work in your business, and it works! Yes, you are getting orders, […]
(6 votes, average: 4.50 out of 5)Loading...With the complexity of one’s business comes the stress of an effective phone system. With multiple customer service representatives at my business, I found it hard to find a phone system that could handle the workload of the many users at one time. After researching other options, I found a website that allowed me to […]
(12 votes, average: 4.33 out of 5)Loading...Statistics show that, on average, U.S. companies lose half of their customers every five years. It’s true that acquiring new customers will help your business grow. However, your current customers are the lifeblood of your business and keeping them happy should be your highest priority. Here are a few ways to make sure your customers […]
(3 votes, average: 2.00 out of 5)Loading...How do you define good customer service? Does that simply mean the satisfactory marketing and sale of a product or service to a customer or does it mean something else? Is providing good customer service, good enough? In these days of below average customer service, you may think providing good service will set you apart […]
(6 votes, average: 3.50 out of 5)Loading...You probably won’t have been in business too long before you get your first complaint. It just can’t help but happen: low-end customers pay nothing and expect the Earth, while high-end ones pay a lot but expect an inhuman effort in return. You just can’t please all of the people all of the time, even […]
(5 votes, average: 3.40 out of 5)Loading...Customers are now in charge. Thanks to the growth of the Web, it is easier than ever to comparison shop and switch from one business to another with the click of a mouse. However, research has found that in the online market, customers yearn for trustworthiness more than ever. Customer relationships are a company’s most […]
(2 votes, average: 3.00 out of 5)Loading...Traditionally, real estate has been viewed as a sales industry. But perceptions are changing. Agents around the country are coming to believe that the key to real estate success is service – not sales. Competition and technology now give customers almost unlimited choices, so agents are having to work harder and spend more to win […]
(9 votes, average: 4.22 out of 5)Loading...If you want to be number one in customer service, you have to do a number of things that make you stand out from the crowd. Here are 7 ways that will put you on top. 1. Roll Out The Red Carpet For Everyone. If there’s one thing people hate about poor service, it’s getting […]
(2 votes, average: 2.50 out of 5)Loading...For businesses large and small, their profitability and success depends upon customer retention, customer relationship enhancements and customer acquisition. This is often known as Customer Relationship Management or CRM. CRM is the managing of all business and interactions with customers. The main purpose of Customer Relationship Management is to allow businesses to better manage their […]
(5 votes, average: 3.60 out of 5)Loading...Customer service is all about the customer. As business owners or employees, we have all at one time or another had to deal with an upset customer. What happens when the upset customer is us? Being in business does not guarantee success. The last thing a business owner wants is to lose our business, so […]
(1 votes, average: 5.00 out of 5)Loading...Almost every company discusses, at length, the need for customer service and the significance of supplying true excellence to its customers. However, very few actually follow through with what it takes to attain this excellence. This is particularly true in the bottled water business since not all providers share the opinion that customer service is […]