The Voice Of Customer Service

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Customer relationship management tools abound, yet let’s hear it for old technology. Your voice is the most multifaceted customer service tool in your toolkit. Your voice can convey concern, care and compassion. It can alternately convey boredom, neglect or contempt. Your challenge: to insure your voice reinforces the service you strive to deliver through your […]


Top 6 Things Not To Do With Angry Customers

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1. Don’t make threats. Have you ever said this, “If you don’t calm down, I’m not going to help you.” Or, “If you continue to yell at me, I’m going to have no choice but to terminate this phone call.” If you’ve ever made these, or similar, statements, I’d bet that your sole intent was […]


Want A Powerful Singing Voice

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In order to get a big and powerful singing voice, the singer needs to incorporate many singing techniques together. The various singing techniques is being discussed in my blog at http://learnsingplaymusic.blogspot.com. (Alexa) Furthermore, this can only be done by practicing regularly with the correct vocal exercises. Now to open up further for bigger singing sound, […]


It S All Technique

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The Alexander Technique was developed in the late 19th century and its popularity became widespread. This technique by Alexander was an actor from Australia who was born in Tasmania and ended up living in London towards the end of his life. The technique that bears his name is generally has to do with the ability […]


It S All Technique

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The Alexander Technique was developed in the late 19th century and its popularity became widespread. This technique by Alexander was an actor from Australia who was born in Tasmania and ended up living in London towards the end of his life. The technique that bears his name is generally has to do with the ability […]


Setting Up Your Business Logically

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One thing that most entrepreneurs should note, business success lies heavily on understanding what you are getting yourself into. It is not a plain venture wherein you are simply going into business for the sake of earning money. You simply have to put everything in perspective. Getting into business is one thing but understanding it […]


Setting Up Your Business Logically

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One thing that most entrepreneurs should note, business success lies heavily on understanding what you are getting yourself into. It is not a plain venture wherein you are simply going into business for the sake of earning money. You simply have to put everything in perspective. Getting into business is one thing but understanding it […]


Skype Secrets Revealed In These 21 Free Videos

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Just last week I was browsing through a piece in Fortune 100 and found out about this thing I had never heard of before called skype. The two guys who started up skype are now rich beyond their craziest expectations. In due course they sold their brainwave ebay. If you havent heard of skype then […]


Mirroring And Matching

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We often subconsciously mirror others, without even realizing we’re doing it. It is just a natural thing that we do. Have you ever noticed at social gatherings how people tend to match each other in their body language and their attitudes? For example, when two people greet each other, they tend to use the same […]


Voip Here For The Long Haul Or Short Lived Fad

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Is VoIP an emerging industry that’s here to stay or is it likely that it’s just another popular short-lived fad that will soon be erased from our vocabularies? Evaluating VoIP is important to helping you determine whether this is a career opportunity that you should consider. When looking at any new technology, it’s important to […]


Use Voip To Support Your Mobile Employees And Grow Your Business

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Most business owners don’t consider how their phone systems can improve business capability. Phones are often the pulse of operations which keep partners, suppliers and customers connected – particularly in small businesses, which must stay mobile and light while providing continuous service. A phone system which connects traveling businesspeople and field offices to HQ is […]


Basic Cell Phone Etiquette

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We all believe that we are practicing good cell phone etiquette when we venture out into the world with our cell phones and our daily mission. It is not uncommon for us to get a little wrapped up in ourselves and violate the basic rules of cell phone etiquette. This can be particularly difficult when […]


How To Find A Legitimate Business To Earn Money From Home

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You have most likely used up a lot of time thinking of ways you can earn money from home while the baby is growing up, or the spouse is recuperating or you lately lost your job. The decision to stay at home can be a tough one and it will take time to determine the […]


Vocal Techniques That Attract

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How we say the words we choose is just about as important as the words themselves. Our voice is a powerful instrument that can motivate the troops or lull them to sleep. There is a huge difference between presenting and persuading. Your voice is a complete arsenal of persuasive techniques in and of itself. For […]


Scansoft Is Now Nuance New Name New Products

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Previously known as Scansoft, Nuance is rapidly becoming known as the leader in voice recognition software, offering a variety of business office solutions to more efficiently handle daily duties. From fast voice recognition and optical character recognition, Nuance is making life in the office world simpler. Dictaphone healthcare products are becoming essential to hospitals, doctor […]


Make Your Voice Buttery

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Your speaking voice is one of the biggest assets you have when developing an online business. It’s true. There are a number of different applications where you can use your voice to enhance your online presence and your business model. In particular, you can use your voice to record podcasts, add audio messages to your […]


Listen Your Way To Success The Direct Sales Recruit Interview

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Many top team builders in direct sales companies attribute much of their success to using the recruit interview. Email is a fabulous tool and should be used to the maximum for your business but there is nothing like a meeting or phone call to take your recruiting from just average to super recruiter. By using […]


Internet Marketing Watch The Feedback

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Amazon does it, so does ebay and hundreds of other online businesses – now brick and mortar stores are finding online feedback to be an incredible tool in quickly locating the products that perform well along with products that may need to be pulled from the shelf. By allowing customers the opportunity to provide instant […]