The Moment Of Truth

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Every customer contact is a Moment of Truth that creates a Moment of Misery, a Moment of Mediocrity, or a Moment of WOW. In the Moment of Truth you can create customers for LIFE or you can initiate a slow and painful demise of your company one customer at a time. A Moment of Mediocrity […]


How To Make A Rope Hammock

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Most people know that a hammock is a comfortable place to relax, read a book or sleep. Sure, you could simply go to a hammock store and buy one, but would it be great to know how to make your own rope hammock? Making your own rope hammock can be a fun how-to project to […]


Embroidery Manufacturing

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Jacob Schiess started the first commercial embroidery manufacturing establishment in 1848 in New York. He came from Switzerland and within a year had his own embroidery plant in operation. All the stitching was done by hand by fifteen woman stitching exquisite designs by hand. The development of machine embroidery did not take place until the […]


Visit The Kennedy Space Center During Your Orlando Vacation

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If you’re bringing your family to Orlando you will no doubt visit Disney World and the other theme parks in the area, but why limit yourself to theme parks, when you can also visit the fascinating and educative Kennedy Space Center located at historic Cape Canaveral? Here is a brief guide to some of the […]


Space Videos

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You can take the next shuttle to the moon or planet Mars on NASA’s dime. Would you jump for joy and suit-up, or would you cringe at the very thought of leaving this planet’s atmosphere? I’m on the fence with this one. A part of me wants to see and experience outer space so badly, […]