Getting The Most Out Of Military Benefits

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Imagine being halfway through college without cracking a textbook. Need a mentor? About 250,000 are standing by to help in your job search. Buying a home? How does no down payment sound? These are examples of the billions of dollars in military benefits available to service members and veterans. However, these extraordinary benefits often go […]


New Service Reduces Impact Of School Emergencies

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It’s a disturbing reality that some gunmen, criminals and sexual predators have been able to slip into U.S. schools. Consequently, parents, as well as school and community leaders, are demanding action to prevent further tragic results. Schools, in concert with police and the U.S. Department of Homeland Security, are focusing on communication as one of […]


Finding The Right Adoption Agency

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Adoption services and agencies are one of the most remarkable services in the world, because of the emotions involved. These are places where families who have been longing for years to have a child of their own are matched with children who have been orphaned by circumstances and in need of what they can call […]


My Son S Deployment

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One of the most difficult struggles in life for a parent is the struggle that occurs when the parent is attempting to keep their child safe and the child is attempting to explore the world and find their place in it, often times not in the safest manner. A discussion of Inside Out cannot occur […]


Additional Phone Lines Allows For Greater Customer Service Success

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With the complexity of one’s business comes the stress of an effective phone system. With multiple customer service representatives at my business, I found it hard to find a phone system that could handle the workload of the many users at one time. After researching other options, I found a website that allowed me to […]


Are You Serious About Customer Service

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Is your online company really serious about Internet customer service? When it comes down to it, excellent customer service is pretty much the only way you will convert visitors to customers. You can also increase your ROI and improve online sales with excellent customer service. If you are truly serious about offering quality customer service, […]


Customer Service Tips That Generate Referrals

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How do you define good customer service? Does that simply mean the satisfactory marketing and sale of a product or service to a customer or does it mean something else? Is providing good customer service, good enough? In these days of below average customer service, you may think providing good service will set you apart […]


Internet Answering Service

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Though most people are now turning to wireless, DSL, and broadband connections for their Internet access, those with dial-up modems still know how, occasionally, you can miss a call from someone important while surfing the web. That’s where an Internet answering service comes in. An Internet answering service more or less screens phone calls for […]


Customer Service The Real Estate Revolution

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Traditionally, real estate has been viewed as a sales industry. But perceptions are changing. Agents around the country are coming to believe that the key to real estate success is service – not sales. Competition and technology now give customers almost unlimited choices, so agents are having to work harder and spend more to win […]


How About Some Customer Service Please

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Communication is one of the most important industries in the world. People have a need to talk, to get in touch with their friends and family, no matter where they are in the world. We started with letters sent with any individual traveling in that direction, which progressed to the postal system. With the advent […]


Turning Customer Service Inside Out

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While companies focus thousands of dollars on external customer service in hopes of wooing and retaining customers, little attention is being paid to the effect poor internal customer service has on customer satisfaction. It all starts within your organization! Sooner or later the ripple effect reaches your customers. To really walk your service talk, make […]


Retail Customer Service Tips For Improving Your Level Of Service

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Today I witnessed a customer service miracle in action. I took my son to our local fast food restaurant, so he could have some lunch and play in the indoor playground. While I was waiting for our food to be ready, a woman approached the counter with a crushed Styrofoam cup. She said, “This cup […]


Live Answering Service

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With so many automated answering services for businesses out there, customers often find themselves extremely frustrated, wishing they could talk to a live answering service instead. Answering services have gone the route of letter writing – it’s all gone to computers in an attempt to make life simpler. However, most customers prefer to talk to […]


Customer Service In The Bottled Water Industry Pure Water And The Customer Promise

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Almost every company discusses, at length, the need for customer service and the significance of supplying true excellence to its customers. However, very few actually follow through with what it takes to attain this excellence. This is particularly true in the bottled water business since not all providers share the opinion that customer service is […]


Keeping Your Cool When The Customer Gets Hot

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A day in the life of a business person can be filled with joy and satisfaction or it can be frustrating and stressful. When things go wrong, some people lose control. Holding emotions in check and reacting professionally under fire are not always easy. It is particularly difficult to be nice to people who are […]


Answering Service

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Just about everyone these days has some sort of answering service, whether automated, like an answering machine, or live. When you call someone without a service, often it can get very annoying. This is especially true when it comes to businesses. However, customers do not usually want to call a business and get just an […]