Turning Customer Service Inside Out

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While companies focus thousands of dollars on external customer service in hopes of wooing and retaining customers, little attention is being paid to the effect poor internal customer service has on customer satisfaction. It all starts within your organization! Sooner or later the ripple effect reaches your customers. To really walk your service talk, make […]


Cruise Jobs

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Recently, the United States armed forces has been plugging “joining up” as a great way to see the world and gain valuable life experience. While there is no doubt that these things are true, there are a couple of other ways that you can see the world and gain great life experience without putting your […]