Turn Your Customer Complaint Into A Positive

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The last thing we want to hear during our work day is complaints from customers. However, it does come with the territory. Here are a few tips on how to turn your customer’s complaint into a positive. 1. Listen When a customer comes to you with a complaint about one of your products or services, […]


When Customers Complain

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You probably won’t have been in business too long before you get your first complaint. It just can’t help but happen: low-end customers pay nothing and expect the Earth, while high-end ones pay a lot but expect an inhuman effort in return. You just can’t please all of the people all of the time, even […]


Why Do Your Customers Complain And What Can You Do About It

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As the Internet becomes an increasing part of our lives there are a growing number of web sites which are run for dissatisfied customers to publicly air their complaints about bad service. See your name posted on these sites or get contacted by them and you know you have a problem! How can you prevent […]


Employment Law Time Limits For Bringing Employment Tribunal Claims

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In the case of Chouafi v London United Busways Ltd [2005], the claimant was employed as a bus driver by the defendant company. In October 2003, he was diagnosed with severe depression and was signed off work until February 2004. He was dismissed in January 2004 on the grounds of his medical condition and complained […]


Employment Law Time Limits For Bringing Employment Tribunal Claims

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In the case of Chouafi v London United Busways Ltd [2005], the claimant was employed as a bus driver by the defendant company. In October 2003, he was diagnosed with severe depression and was signed off work until February 2004. He was dismissed in January 2004 on the grounds of his medical condition and complained […]


Eczema Instigator The Itch

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Skin irritation skin disorder skin ailment, call it what you like but eczema is an eruption of the skin causing pain and suffering to millions worldwide. Eczema comes in many different forms. One of the most common is the type suffered by babies and children called atopic eczema. Eczema is a skin complaint which can […]


Filing A Complaint About Your Airline

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Sometimes, things beyond our control happen to ruin what could otherwise have been a pleasant and memorable airline experience. It could be poor service, bad food, a mishandled luggage, or any other problem. In such cases, it is always best to resolve these issues on the spot with the airline’s customer service agents as calmly […]


Do You Know How To Complain About Your Flight

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When passengers comment on airline service, most airlines do listen. They analyze and keep track of the complaints and compliments they receive and use the information to determine what the public wants and to identify problem areas that need special attention. They also try to resolve individual complaints. Like other businesses, airlines have a lot […]


How To Handle An Airline Complaint

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Take notes at the time the incident occurs and jot down the names of the carrier employees with whom you dealt. Keep all of your travel documents (ticket receipts, baggage check stubs, boarding passes, etc.) as well as receipts for any out-of-pocket expenses that were incurred as a result of the mishandling. Here are some […]


How To Avoid Scams And Fraud

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People who are eager to start a home business are often new to the Internet and filled with hope. Unfortunately, that can make them easy prey for con artists. The lure of easy money can serve as a difficult lesson for those who fall for it. If you are looking at job opportunities online, it’s […]


The Financial Ombudsmen

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You may have heard of Ombudsmen’s before whereby an independent body resolves complaint and disputes. These have been around for many years. The Financial Ombudsmen Scheme 2000 provides a service in which ‘certain disputes may be resolved quickly and with the minimum of formality by an independent person’. The FSOS aims not to punish firms […]


Outside Pressures On The Typical Insurance Adjuster

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The first of these is your State Department Of Insurance. Every state has a Department, or Commissioner, or Bureau of Insurance that overseas the antics of all Insurance Claims Adjusters and their superiors in that particular state. Each has a Consumer Complaint Division. If the adjuster you’ve been dealing with has refused to make any […]


How To Deal With Your Auto Insurance Company

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Disputes, especially when it comes to settling insurance claims, are not new scenarios. In fact, they take place every day. Just what causes these disputes? Well, one of the obvious reasons is most policy holders think that they deserve to be paid a larger settlement than what they receive. Second, claims are slow to process. […]


Big Considerations For Domain Name Owners

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As domain names continue to surface, the numbers of people who engaged into getting, purchasing, and owning a domain names rises. This event therefore leads to an increase in number of the domain name owners. Given such fact, the International Corporation of Assigned Names and Numbers or the ICANN with its Uniform Dispute Resolution Policy […]


Complaints Against Dental Assistants

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Most Dental Assistants work hard to ensure the best quality treatment available to all patients. However, there are those who don’t live up to the expectations of the patient. The patient has the right to address this issue with the dental facility. If they do not feel their complaint has been properly handled, they can […]


Speaking Up About Vehicle Safety

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If you think there’s no use in complaining, think again. Consumer complaints about vehicle safety have sparked a number of auto recalls that have helped keep American roads safe. How many complaints does it take to initiate a recall investigation? There is no set number. However, according to the National Highway Traffic Safety Administration (NHTSA), […]


Bailiffs Council Tax Know Your Legal Rights

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Many of us do not know how bailiffs work to collect arrears. Basically, bailiffs are private personnel hired by the local council to handle Council Tax and Poll Tax. Anything that they get from you is auctioned as a way of paying your existing debt. This process of taking your goods, selling them, and paying […]


How To Respond To An Ebay Buyer S Complaint

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At some point in your eBay selling life, one of your customers is going to send you a complaint. As long as you respond to it properly, however, it’s easy to keep a complaint from turning into a crisis. Respond Immediately and Grovellingly. Someone might complain to you directly, or they might do it through […]