Find Your Client A Private Yacht Charter

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Have you ever had a booking catastrophe turn GOLDEN? An August news flash via one of our daily emails alerted me of a “situation” in Europe with the Windjammer vessels. Apparently they were being held in port for non-payment of various bills, and I diligently forwarded this press release to my client, who had been […]


Listen To Suggestions

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If you are up to your ears in a stressful situation, it becomes difficult to think clearly. Sometimes, it is best to walk away from a problem, and think about it, rather than try to solve it with an instant solution. My grandfather used to say: “Even the court jester can teach us something useful.” […]


The Top Ten Client Feedback Questions

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As program chairperson of my SCORE * chapter I am always looking for new presenters to address the group. I frequently ask my fellow business counselors to give me some ideas for topics of interest to them. In August one member approached me with an idea. He suggested inviting some of the clients that the […]


Ten Ways To Build Client Trust

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Clients work with professionals whom they trust. Building trust is an ongoing process. Here are 10 ways to build trust with both old and new clients. 1. Keep your agreements with your clients – If you promise delivery on a particular day, make sure to deliver when it was promised. Even something as small as […]


In Financial Services You Can Smile Harder And Give Away Gifts But Loyalty Is Heartfelt

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In banking and investing and insurance, many thousands of service-minded people enjoy client loyalty. Yet, most labour under a false basic assumption about why clients are loyal to them or their institution, rather than competitors. What really generates loyalty is warmth. The dominant view of loyalty in financial services equates loyalty with simple continuity of […]


A Realtor S Personal Safety Guideline

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A major concern for realtors is personal safety. Many times the realtor is working alone in showing a property, having an open house, or manning the model house in a new subdivision. Some personal safety issues should include: On the first meeting of a client, have them meet you at the office. Get as much […]


Tips On Hiring A Real Estate Agent And Using The Multiple Listing Service

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MLS stands for Multiple Listing Service. You can do a search for MLS. The MLS is a database – an extremely convenient way to know what properties are for sale at any given moment. This makes it very useful to real estate agents and brokers. Basically, the MLS is like a huge property warehouse. When […]


A Realtor S Guide To Personal Safety

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A major concern for realtors is personal safety. Many times the realtor is working alone in showing a property, having an open house, or manning the model house in a new subdivision. Some personal safety issues should include: On the first meeting of a client, have them meet you at the office. Get as much […]


Appropriate Massage Equipment

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Massage, while luxurious and pampering for its receivers, is a serious profession for its deliverers requiring enormous knowledge, an advanced skill set, and unmatched professionalism. And along with this – in order to make a massage profession a successful profession – is the need for safe and effective massage equipment. As a massage therapist, your […]


What S In You Sales Book

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The key to selling more is repetition and standards. This makes you at easy, fluid and comfortable as you sound knowledgeable and smooth are you are conducting an estimate. You should have a routine for your estimate. What I mean by this is that you should have a step by step process as you conduct […]


What S In You Sales Book

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The key to selling more is repetition and standards. This makes you at easy, fluid and comfortable as you sound knowledgeable and smooth are you are conducting an estimate. You should have a routine for your estimate. What I mean by this is that you should have a step by step process as you conduct […]


Digital Reputations And What To Do About Them

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Until recently, the key to kicking open a door for a job interview was the resume. There are innumerable books that are ‘how-to’ guidelines for resume writing; how to lead with skills, not experience, how to make your dynamic personality jump off the page; how to in fact keep it to one page – the […]


What Affiliate Marketing Mentors To Follow And Why

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Affiliate marketing has been in the Internet industry for quite sometime now and it is among the most popular tools used by many online entrepreneurs today. It is a great option for those who want to put up an online business quickly and cheaply. However, there is still a large number of the population who […]


What Is Crm

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CRM stands for Customer Relationship Management. This is an integrated system of managing data which is used to schedule, plan, and control both the post-sale and the pre-sale activities engaged in by a marketing agent or an organization. CRM’s objective is to improve long-term profits and growth of a company. Call center activity, field support, […]


What Is Crm

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CRM stands for Customer Relationship Management. This is an integrated system of managing data which is used to schedule, plan, and control both the post-sale and the pre-sale activities engaged in by a marketing agent or an organization. CRM’s objective is to improve long-term profits and growth of a company. Call center activity, field support, […]


What Is An Executive Coach Anyway

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We at The Center for Executive Coaching like to define Executive Coaching broadly as follows: Executive Coaching is an efficient, high-impact process that helps high-performing people in leadership roles improve results in ways that are sustained over time. It is efficient because, unlike traditional consulting ssignments, it does not require invasive processes, large outside teams, […]


The More Subtle Aspect Of Best Business Practices

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There is a lot of talk these days about best business practices. Entire text books have been written on the various subjects that cover this rather vague term. This article does not attempt to cover all of those subjects, but rather to focus on one often overlooked principle that many companies are facing today. That […]


The More Subtle Aspect Of Best Business Practices

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There is a lot of talk these days about best business practices. Entire text books have been written on the various subjects that cover this rather vague term. This article does not attempt to cover all of those subjects, but rather to focus on one often overlooked principle that many companies are facing today. That […]