Musical Phones

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“Let me transfer your call.” What goes through your mind when you hear those words? Do you have visions of being placed on hold, waiting for someone else to come on the line, repeating what you just said, and then hearing one more time, “Let me transfer your call?” Feelings of frustration set in and […]


Making Great First And Last Impressions Over The Telephone

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1. Greet the customer enthusiastically. Put a smile on your face and energy in your voice. Intentionally sound fun, interesting, friendly, and conversational. When you do these simple things, you will find that you are quickly establishing rapport with callers and that customers enjoy speaking with you. 2. Listen without interrupting. It can be tempting […]


How To Get The Best Out Of Your Phone

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When Alexander Graham Bell invented the telephone, little did he realise the positive effect it would have on customer service – or the negative effect it could also have! Yes, the telephone can be a great tool in helping to provide exceptional customer service but it can also quickly destroy a customer’s perception of your […]


Different Telephone Number Options In Uk

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If you are thinking of starting a business in the UK, there are several different options when it comes to the type of phone number that you choose. In the US, businesses are usually given phone numbers that have the same properties as residential numbers (the notable exceptions being toll calls and 1-800 toll free […]


Characteristics Of Bingo Callers

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To many players, bingo callers are just a necessary part of the bingo game. But few players understand what the job of bingo callers entail, and what characteristics candidates need to become a caller. Bingo callers have a much more important job than most of us realize. They need certain skills, characteristics and training. Like […]


Communicating On The Telephone

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One of the most common things we do on a day to day basis is communicate with other people. Good communication can lead to a better understanding of people and perhaps more importantly, allowing others to fully understand us. This is especially important in business. Communication means have changed dramatically over the years, with the […]


Is There Something Sinister About Caller Id Spoofing

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Spoofing refers to the ability to disguise the originating caller identification number when placing a telephone call. The calling party may select an alias or dummy number to appear on the called party telephone display. Proponents of this technology laud its uses for law enforcement and private investigators. They claim the technology protects agents from […]


Debt Settlement Your Options

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Millions of families are facing financial struggles and have come to a fork in the road where they are forced to choose a path, which will enable them to be rid of their debt once and for all. If you can relate, take comfort in knowing that you do have choices, and depending on your […]


Making Cold Calls Count

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Cold callers are the bane of most of our lives. I do not know how they manage it, but cold callers manage to make our phone lines busy just when we are expecting an important call. And most cold callers refuse to let go of the phone lines unless you tire of being polite and […]


How To Avoid The Latest Credit Card Scam Stealing Your Card Verification Code

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This scam starts with a phone call usually at your home. The callers do not ask for your card number, they already have it. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you’ll be better prepared to protect yourself or staff. The scam works like this: Person calling says, “This is […]


Electronics Tips Voicemail And Caller Id Advantages For Cell Phone Users

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Cell phones are convenient for talking while on the go, whether for business or personal use. They enable you to chat with friends or family long distance without paying extra charges. They provide a means for you to talk with family or friends when emergencies occur or when you need to ask a question at […]


Becoming An Efficient Wild Duck Caller

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There is no such thing as a born wild duck caller because it takes lots of practice in order to become an efficient caller. Fortunately, anybody from any location can become a good wild duck caller with the proper training and patience. Calling wild duck is a very important aspect for wild duck hunting because […]


The Fun Of Bingo Halls

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Many people around the world from Australia to Zambia flock to bingo halls to play their favourite game. Bingo halls come in all shapes and sizes, from the small town community halls to buildings specially built for bingo. The specialized bingo halls have the feel of a Las Vegas casino, with all the flashy lights […]